Through this relationship, b-next will offer Verint Speech Analytics™ with its CMC:Suite, an integrated compliance platform for capital markets. By combining the solutions, financial services organisations can capture and analyse information from voice calls automatically. Having these capabilities as part of a combined offering will further support b-next customers by helping them adhere to compliance regulations—such as the Dodd-Frank Act—particularly as it relates to searchable and identifiable voice recordings, as well as MiFID II Level 1 regulations and legislation in the EU for recording telephone conversations and electronic communications.
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